How do I contact LOSMIOS?

You can email us at informacion@losmios.net, use the WhatsApp button available across the store, or fill out the contact form. We reply within 24-48 business hours.

How do I check the status of my LOSMIOS order?

All shipments include tracking. Check your confirmation email for your order number and tracking link. If you need help, write to us with your order number and we will look into it.

Which countries does LOSMIOS ship to?

We ship to Guatemala, Mexico, United States, Canada, Spain and the rest of Europe with tracking included. Details for each destination are in the Shipping Policy.

Contact Us

Questions about your order, a size or a design? Write to us and we will get back to you within 24-48 business hours.

How to reach us

Email: informacion@losmios.net
WhatsApp: chat button available across the store
Form: fill out the form on this page and we will write back to you

Operations and logistics

LOSMIOS runs its logistics from the United States:

22 Northwest 1st Street, Miami, Florida 33128, United States

We ship to Guatemala, Mexico, United States, Canada, Spain and the rest of Europe with tracking included.

About orders

For questions about an existing order, include your order number (you can find it in your confirmation email). For exchanges and returns, see our Refund Policy and our Shipping Policy.

Country/Region

Language